Privacy Policy

Information We Collect

We collect information in several ways to provide and improve our services for scheduling and deadline management.

• Account Information: When you create an account, we collect your name, email address, password, and team affiliation with the Central district.
• Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, schedules created, and time spent on tasks.
• Device Information: We collect device type, operating system, browser type, and IP address to ensure compatibility and security.
• Cookies and Tracking: We use cookies to remember your preferences and maintain your session while using our scheduling tools.
• Communication Data: When you contact us for support, we retain your messages and correspondence to assist you better.

How We Use Your Information

We use the information we collect to deliver, maintain, and enhance our daily scheduling and deadline prioritization services.

• Service Delivery: We use your data to create accounts, process your schedules, manage deadlines, and provide weekly planning features for your team.
• Personalization: Your preferences and usage patterns help us customize your experience and suggest relevant planning tools.
• Communication: We send service updates, account notifications, and support responses using your contact information.
• Analytics: We analyze usage data to understand which features work best and identify areas for improvement.
• Security: We monitor for suspicious activity and use your information to protect against fraud and unauthorized access.
• Legal Compliance: We process data to comply with applicable laws and regulations in Hong Kong and relevant jurisdictions.

Your Rights and Choices

You have rights regarding your personal information and how we handle it. We respect your privacy choices and provide tools to manage your data.

• Access: You can request access to the personal information we hold about you at any time.
• Correction: You may update or correct inaccurate information in your account settings.
• Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
• Opt-Out: You can unsubscribe from marketing communications and disable non-essential cookies through your preferences.
• Portability: You may request your data in a portable format to transfer to another service.
• Objection: You can object to certain types of data processing, including profiling and automated decision-making.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather analytics about how our scheduling platform is used.

Essential cookies are necessary for the platform to function properly, including authentication and session management. Performance cookies help us understand which features are most valuable to Central district teams. Preference cookies remember your settings and choices. Analytics cookies collect data about usage patterns to improve our services. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect functionality.

Third-party services we integrate with may also use cookies. We encourage you to review their privacy policies to understand their data practices.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and destruction. Our infrastructure uses encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security. If you have concerns about data breaches, please contact us immediately.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Account data is retained while your account is active. Usage analytics are typically kept for 12 months to identify trends and improve features. After account deletion, we retain minimal information for legal compliance and fraud prevention for up to 7 years. You can request earlier deletion of your data subject to legal obligations.

Third-Party Sharing

We do not sell your personal information to third parties. We only share data with trusted service providers who assist us in operating our platform, such as hosting providers, payment processors, and customer support tools. These partners are contractually obligated to use your information only as necessary to provide services to us and must maintain confidentiality. We may disclose information when required by law, to enforce our terms, or to protect the rights and safety of our users and platform.

International Data Transfers

Our services are operated from Hong Kong. If you access our platform from outside Hong Kong, your information may be transferred to, stored in, and processed in Hong Kong and other countries. By using our services, you consent to the transfer of your information to countries outside your country of residence. These countries may have data protection laws different from your home country. We implement appropriate safeguards, including standard contractual clauses, to protect your information during international transfers.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date and, when appropriate, by sending you an email notification. Your continued use of our platform after updates constitutes your acceptance of the revised policy. We encourage you to review this policy regularly to stay informed about how we protect your information.